A wireless intrusion alarm suits buildings where nobody wants to open walls or run new conduit: an occupied villa, a fitted-out shop, an office floor. Ajax is one of the most widely used wireless systems for such jobs: a control panel (the hub) talks to detectors and keypads over Ajax’s own radio protocol.
This article covers the Ajax components available through AZEIDK security and surveillance solutions, how wireless differs from wired, where each model fits, and installation notes. All specifications come from the manufacturer’s official pages (ajax.systems).
Key takeaways
- AZEIDK lists eight Ajax products in Saudi Arabia: three control panels, three detectors, one keypad and one starter kit.
- Devices talk to the hub over Jeweller, a two-way encrypted protocol. Photo verifications travel over a separate protocol, Wings.
- Hub 2 Plus Jeweller is for connected sites, Hub BP Jeweller for sites without permanent power, and Superior Hub Hybrid (4G) for projects that mix wired and wireless devices.
- Published radio ranges are open-space figures; measure the real range on site.
- All the devices listed are indoor-only and rated for −10 °C to +40 °C, which limits use in unconditioned spaces.
How an Ajax wireless intrusion alarm works
A wired system runs a cable from the panel to every detector. In Ajax, each device talks to the hub over Jeweller, which the manufacturer describes as a two-way protocol with dynamic-key encryption and frequency hopping. Detectors with built-in cameras send their photos over a separate protocol called Wings.
Two-way communication means the hub polls devices regularly and detects a lost detector, a low battery or a device pulled off the wall. The Superior DoorProtect Jeweller specification, for example, states that loss of communication is detected within 36 seconds. Every device has a tamper switch that reports removal from the surface or the mounting plate.
The hub reaches Ajax servers, the user app and any monitoring station over channels that vary by model: Ethernet, Wi-Fi and two cellular SIMs.
Ajax components available from AZEIDK
The table lists the eight products in the intrusion alarm category of the AZEIDK product catalogue, with the main points from each official specification page.
| Product | Role | Key specifications (per ajax.systems) |
|---|---|---|
| Hub 2 Plus Jeweller | Wireless control panel | Ethernet, Wi-Fi and two 2G/3G/4G SIMs; up to 200 devices, 200 users and 25 security groups; built-in backup battery up to 15 hours; Grade 2 |
| Hub BP Jeweller | Battery-powered panel | Two cellular SIMs, no Ethernet or Wi-Fi; up to 100 devices, 50 users and 9 groups; runs on internal or external batteries; Grade 2 |
| Superior Hub Hybrid (4G) | Hybrid wired/wireless panel | Ethernet and two SIMs; 8 Fibra wired lines; up to 100 wired and wireless devices; 4, 7 or 9 Ah backup battery (not included); Grade 3 |
| Superior MotionProtect Jeweller | PIR motion detector | Up to 12 m detection when mounted at 2.4 m; 88.5° horizontal; pet immunity up to 20 kg and 50 cm tall; CR123A battery up to 5 years |
| Superior DoorProtect Jeweller | Magnetic opening detector | Two reed switches; small magnet works up to about 1 cm, large magnet up to about 2 cm; NC input for a wired detector; battery up to 7 years |
| GlassProtect Jeweller | Glass-break detector | 180° microphone; detection from 1 to about 9 m; NC input for a wired detector; CR123A battery up to 7 years |
| Superior KeyPad Plus Jeweller | Touch keypad with card reader | Pass cards and Tag fobs; personal and duress codes per user; lockout after repeated wrong codes; 4 × AA batteries up to 3 years |
| StarterKit Cam Plus | Four-device starter kit | Hub 2 Plus, MotionCam photo-verification detector, DoorProtect opening detector and SpaceControl key fob with panic button |
Battery lives are the manufacturer’s calculated figures; real life depends on polling settings, alarm count and site conditions. The list has no standalone siren, although Hub 2 Plus accepts up to 10 sirens or keypads with built-in sirens. Agree siren type and location with the AZEIDK team at design.
Choosing the hub: three scenarios
Site with mains power and internet: Hub 2 Plus Jeweller
The usual choice for villas, offices and shops. It prioritises Ethernet, then Wi-Fi, then cellular, and switches between SIMs within 4 minutes if one fails. Photo verification over Wings lets the user or monitoring centre see a picture from a camera detector before responding. StarterKit Cam Plus is built on this hub, a sensible start for a small site that will grow.
Site without permanent power: Hub BP Jeweller
Ajax positions it as a fully battery-powered panel for vacant properties, remote sites and construction sites. It communicates over two cellular SIMs only and accepts several internal and external battery types. In power-saving mode it reports to the server and monitoring station every 6 hours by default (adjustable from 1 to 24 hours), trading reporting speed for battery life, which the owner should understand.
Mixed wired and wireless: Superior Hub Hybrid (4G)
It combines Jeweller wireless devices and Fibra wired devices on one panel, through 8 wired lines of up to about 2,000 m each on Cat 5 U/UTP cable, in star or ring topology. It suits new buildings with cabled main areas and wireless detectors at hard-to-reach points. Of the three hubs, it is the only one with EN 50131 Grade 3 on its specification page.
Wireless or wired: points of comparison
Before choosing a wireless intrusion alarm for a new project, weigh cabling cost against battery replacement over the system’s life, and how likely the layout is to change.
| Item | Wireless (Jeweller) | Wired or hybrid (Fibra) |
|---|---|---|
| Installation works | No detector cabling; devices mount on a bracket | Cable and conduit for every line |
| Power | Battery in each device, replaced periodically | Powered from the panel over the line |
| Changing the layout | Move the device and re-test signal | Requires rework of cabling |
| Communication range | Reduced by concrete walls and metal ceilings | Set by cable length and type |
| Best fit | Retrofit in existing buildings, temporary sites | New buildings and large sites |
Where Ajax fits
- Villas and apartments: opening detectors on external doors and low windows, a motion detector in corridors, a keypad at the entrance. MotionProtect’s pet immunity reduces false alarms in homes with cats or small dogs.
- Shops: GlassProtect covers glazed frontages with a 180° microphone, plus an opening detector on the service door. Photo verification separates real incidents from nuisance alarms.
- Offices: security groups let one area be armed while another stays in use. Each employee uses a personal code or card, so the event log shows who armed and disarmed.
- Occupied buildings: with ceilings closed and occupants in place, wireless is faster and less disruptive.
- Temporary and construction sites: Hub BP Jeweller where there is no permanent power.
Security grade under EN 50131
EN 50131 classifies intrusion systems into four grades by risk level and assumed intruder capability: Grade 1 low risk, Grade 2 low to medium, Grade 3 medium to high, and Grade 4 very high. Industry guidance notes that any component below the required grade takes the whole installation out of that grade.
Ajax states Grade 2 for Hub 2 Plus, Hub BP and the detectors and keypad above, and Grade 3 for Superior Hub Hybrid (4G). So a system built from these detectors stays at Grade 2 even on a Grade 3 hub. If the owner, insurer or consultant specifies a grade, check every device’s datasheet first.
Installation notes for Saudi sites
- Heat: the specification pages give an operating range of −10 °C to +40 °C and indoor use only. Keep devices out of unconditioned warehouses, roof rooms and sun-exposed glazing.
- Test signal before fixing: published ranges (about 2,000 m for the hub, about 1,700 m for the motion detector and keypad, about 1,000 m for the glass-break detector) are open-space figures. Check signal strength in the app at the mounting point and add range extenders if needed (Hub 2 Plus accepts up to 5).
- Motion detector height: MotionProtect’s rated range and pet immunity assume a 2.4 m mounting height. Keep it away from AC outlets and heat sources.
- Hub location: hidden, inside the protected area, away from the entrance, and close to a network point if Ethernet is used.
- Documentation: a layout of device locations, group names and battery dates makes installation and later maintenance easier.
On conformity, UL Solutions (August 2026 update) reports that wireless device approval in Saudi Arabia has sat with SASO, through the SABER platform, since February 2025, while the Communications, Space and Technology Commission (CST) still issues the technical specifications. Whether a device is in scope depends on its HS code, so ask the supplier about each device’s SABER status.
Common mistakes
- Relying on published range without an on-site signal test.
- Mounting a motion detector facing a large window or above an AC outlet.
- Mixing devices of different grades and describing the system by its highest grade.
- Choosing Hub BP for a site with mains and internet, then accepting delayed status updates.
- Not setting up duress codes for users at sites exposed to armed robbery.
- Ignoring battery replacement, even though the hub warns of low batteries.
Frequently asked questions
Can detectors be added to an existing Ajax system later?
Yes. Devices are added from the app up to each hub’s limit: 200 devices on Hub 2 Plus, 100 on Hub BP and Superior Hub Hybrid (4G). Check compatibility in the manufacturer’s documentation.
What happens during a power or internet outage?
Detectors run on their own batteries. Hub 2 Plus runs on its built-in battery for up to about 15 hours on cellular only, and switches to a backup channel automatically if the main one fails.
Is the system suitable for fences and gardens?
The eight devices listed are indoor-only according to their specification pages. Perimeter protection outdoors needs outdoor-rated devices, assessed separately.
What is a duress code for?
The user disarms the system as usual in front of an attacker while the system sends a silent alarm. Superior KeyPad Plus Jeweller supports one per user.
Can Ajax be integrated with CCTV?
Ajax provides photo verification from its camera detectors. Integration with a building CCTV system is assessed at design stage with the low current systems team, depending on the equipment used.
Conclusion
Choosing an Ajax wireless intrusion alarm starts with the hub: Hub 2 Plus for connected sites, Hub BP for sites without permanent power, and Superior Hub Hybrid (4G) when mixing wired and wireless or when Grade 3 is required. Then pick a detector for each entry point, test signal on site and respect the indoor and temperature limits. For the camera and access control side, see our article on CCTV and access control systems for building security.
Protecting a villa, shop or office without new cabling? Send us the layout and entry points, and we will propose an Ajax device layout and the right hub. Talk to the AZEIDK team
